What does a claimed status mean?

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• What does a fulfilled status mean?

  A fulfilled status means that you have received the prize.  Depending on the type of prize that was won, there will be a time delay in physically receiving the prize.  For example, if you won a t-shirt, there will be a 1-2 week delay for shipment.

• Reward restrictions

  Rewards may be limited in quantity and other restrictions may apply including usage blackout dates, a limit as to the number of a specific reward that can be claimed by a single player and frequency of a specific reward that may be used within a ...

• What is necessary to claim the reward?

  In order to claim a reward, you must go through the claiming process and meet the applicable eligibility requirements for the pala privileges program. You must be registered in the pala privileges program and connect your privileges card to the ...

• How do I earn Loyalty Level points?

  By playing, you receive membership in our Loyalty Program. The more you play, the higher you can climb. As you increase your loyalty status, your in-game badge will change to reflect your achievements. The more you play the more you earn. Points are ...