General Questions
How do I buy more Chips?
If you have run out or want to purchase more chips you can use your credit card or debit card to purchase more. All major credit cards are accepted. Purchases can also be done via the web app and for mobile apps through the respective app stores.
What if I forgot my password?
If you can't remember your password you may click on “Forgot Password” on the Log in page. Enter your email address. You will receive an email with a link to reset. If you do not receive an email to reset your password, be sure to check your ...
What are notifications?
You receive notifications to inform you about different activities while playing. This could be from a friend who has sent you a mystery gift or a message from the site. Each notification will have different options such as accept, decline, respond, ...
How do I earn Loyalty Level points?
By playing, you receive membership in our Loyalty Program. The more you play, the higher you can climb. As you increase your loyalty status, your in-game badge will change to reflect your achievements. The more you play the more you earn. Points are ...
What if I get disconnected from my tournament?
If you happen to find yourself disconnected from your tournament or you missed the invitation, please take the following steps: Log out completely by clicking the log out link in the upper right corner. Log back in with your email address and ...